LensGiant is a web-based company that specializes in rentals of SLR cameras and lenses. We model our business in response to customer feedback so we can provide our customers with the products and services that fit their needs. Our customers look for superior reliability, flexibility, high-quality equipment, competitive prices, and convenient shipping options. Our primary goal is to provide our customers with great customer service by focusing in these areas.
Reliability – We keep back-up copies of lenses to make sure your order ships on time. We are continuously improving our delivery system to improve customer satisfaction. We send package tracking numbers and keep you informed with frequent e-mails.
Flexibility – We offer rentals from 3 to 60 days. We take reservations and don’t charge cancellation fees. If your needs change, we’ll work with you to either extend your rental or schedule an early return.
Quality equipment – We buy new equipment on a regular basis to replace equipment that is showing signs of wear. We take pride in keeping our equipment clean and fresh.
Great prices – The efficiently of our operation lets us provide low prices to you.
Shipping options – We offer express shipping when you need it, and provide lower cost options when you don’t. You pick the shipping date and the service; cost-effective Ground or Home Delivery, 2-day Express, or Next Business Day. Ground shipping for a rental? Yes. If you're in the mid-west, Ground service can take only one or two days and is a lot less expensive than Express.